PREVIOUS - VALIDITY OF THE INFORMATION PUBLISHED ON THE WEB
In AREACAMPER's e-commerce environment, the Client may purchase various products. The description of each of the products will be obtained by selecting and clicking on the product that interests you.
Although AREACAMPER has treated this aspect with extreme thoroughness, the photographs, texts, graphics, information and characteristics that illustrate the products, may be subject to revisions and modifications by the manufacturers.
The product that the consumer receives may not correspond exactly in appearance with the image displayed of the product included and selected from the AREACAMPER website –since there may have been some changes by the manufacturers– but in any case it will belong to the same product category, with the same technical and functional characteristics as the product selected by the consumer on the website.
The products sold by AREACAMPER must be installed on the vehicles or systems recommended by the manufacturer, by a competent person and under his responsibility. AREACAMPER will not be responsible for the consequences of a bad assembly or the use of an inappropriate product on the vehicle.
FIRST - OBJECT
These General Conditions of Sale and Contracting (hereinafter, the "GCS" or "General Conditions") establish the conditions applicable to all supply of parts and spare parts made by AREACAMPER to all Customers through the Internet.
By clicking on the "Accept purchase conditions" button, the Client fully and unreservedly accepts the application of the Terms and Conditions as they appear on our website, as well as any particular condition that may exist.
By means of these GCS, the Client is informed that AREACAMPER may, at any time and without prior notice, modify the content of these GCSs and of any particular condition that may exist.
IDENTIFICATION OF THE PARTIES
The person responsible for the contractual offer is AREACAMPER VW SPECIALISTS S.L., domiciled at C / Pino Carrasco nº14 local 4 local 30700 Torre Pacheco (Spain), and CIF: B10813038. In case you want to contact AREACAMPER, the contact telephone number is: +34 968 952 355 (Monday to Friday, not local holidays from 9 a.m. to 6 p.m.) and our email address is: info@areacamper.es.
The consumer and user or internet user is the purchaser of the products and / or services on the portal and must be over eighteen (18) years of age (hereinafter, the "Client") and have full capacity to act to enter into contracts binding.
The purpose of the GCS is to determine the legal conditions applicable to the sale and purchase procedure between AREACAMPER and the Client to allow the purchase of the goods or services offered by AREACAMPER.
SECOND - DEFINITIONS
For the purposes of these GCS, the following terms shall have the meaning indicated below:
"CLIENT OR USER":
The individual or legal entity that accesses the AREACAMPER website or requires the Products or services whose supply is requested by AREACAMPER under these GCS.
"DATE OF DELIVERY":
It refers to the date on which the Accepted Order is delivered.
"WEB PAGE":
The website www.AREACAMPER.es
"PART":
It refers, in a generic way, to AREACAMPER or to the Client or User, while, jointly, they are called "Parties".
"ORDER"
List of Products requested by the Client to AREACAMPER.
"PRICES":
Those published by AREACAMPER on its Website and updated periodically; O well those communicated by AREACAMPER prior to the formalization of the Order; and, in any case, those in force at the time of placing the Order.
"PRODUCTS":
Parts and spare parts for the automobile and, in general, those products and services offered by AREACAMPER on its Website.
THIRD - PURCHASE PROCESS
3.1 PURCHASING MODALITIES
We put at your disposal two modalities to make your Order:
-Through the Internet, through our website: http://www.AREACAMPER.es (24h / day, 365 days / year).
-By phone at +34 968 952 355, from Monday to Friday, no local holidays, from 9 a.m. to 6 p.m.
When placing an order and payment, a contract request between the Client and AREACAMPER is approved.
The order will be made binding by the Client by clicking on the "Validate my order" button. AREACAMPER will send the Customer a maximum of the following twenty-four (24) hours, by email, a confirmation of your request indicating that you proceed to place your order which will contain the detail of the contracting made.
3.2 ORDERS AND ACCEPTANCE
The User, at any time prior to the conclusion of the contract, may cancel your order and once the contract is concluded, it must be as established in the section of Withdrawal from these General Conditions.
AREACAMPER will supply the Products to the Customer in accordance with these GCS.
All Orders will be formulated using the channels indicated in section III above, "Modalities of purchase". In the event that the route chosen by the Client is the Web Page, you must follow the instructions indicated for this purpose, indicating the following information:
i-selection of the product you want to acquire;
ii-Customer's contact information;
iii-place of delivery.
For the purposes of these GCS, it is established that only the one that contains the elements related in numbers (i) to (iii) of this section will be considered as an Order. Any Order that does not contain such elements may be directly ignored by AREACAMPER.
It is clarified that it is the sole and exclusive responsibility of the Client:
assess the characteristics of the Product according to its technical specifications and according to the needs or requirements to which it will be destined or installed; as well as,
determine that the Product supplied by AREACAMPER is suitable for the correct maintenance and / or repair that is going to be carried out with it, assuming the Client the responsibility for it in any case; Y
as a result of the foregoing, the Customer exempts AREACAMPER from any assessment, verification or supervision of the correctness or suitability of any Product for the specific purpose to which it is destined or installed.
the search by registration, by number of frame or by brand, model and type is indicative. The use of these search tools does not exempt the client from the need to verify that the selected product is equivalent to the one installed in their vehicle.
Once the Accepted Order is present, the Client will be obliged to receive the corresponding products and payment thereof.
3.3 PRICES, FORMS OF PAYMENT AND SECURITY
3.3.1 PRICES
The prices of our Products are expressed in Euros. The Value Added Tax (I.V.A.) is included in these prices, but not the shipping, handling, packaging or any other additional services and annexes to the product purchased, which will be borne by the Customer and must be paid additionally.
The shipping costs for each order are calculated in real time based on the weight and dimensions of the customer's shopping cart, as well as their delivery address, as a general rule. In any case, the shipping costs will be recalculated at all times when making the purchase on the web, and will appear at all times in the customer's shopping basket, clearly differentiated from the price of the item / s included in it.
The User will be informed of the final price of their purchase, including the transport thereof, before validating the payment and which are detailed in section 3.4.4 regarding transport.
Purchases destined for any of the territories of the Canary Islands, Ceuta, Melilla, Gibraltar and Andorra, regardless of the billing address, will be exempt from VAT, in accordance with current regulations on this matter.
Whatever your country of origin, all orders will be paid in Euros.
AREACAMPER reserves the right to modify its prices whenever it deems it appropriate, but the products will be invoiced based on the rates in force at the time of the order. For this reason, the Client when accessing the web page where the prices of AREACAMPER products are shown, must ensure that they are the updated version and not a previous version that her terminal has saved in an internal memory. It is for this reason that when accessing the prices of products and services, the Client agrees to click on the "Update" icon. Otherwise, AREACAMPER is not responsible for any divergence in the price of the product or service and the updated price must always be applied.
The Price of any of our Products and Services will be the one quoted on our website, except in the case of obvious errors.
Our website contains a large number of products and it is possible that despite our efforts some of the products listed on our website may have been incorrectly priced. We normally check prices as part of our shipping procedures, therefore, when the price of a product is less than the quoted price, we will charge the lower price when we ship the product to you. If the price of the product is higher than the price quoted on our website, we will contact you so that you can either give us instructions before the product is shipped, or we will not accept your order and we will notify you of such lack of acceptance.
In the event that for any circumstance beyond the control of Areacamper an error occurs in the setting of the price that is obvious and unmistakable and can be reasonably known by you as an error in the price, Areacamper may stop supplying that product due to the wrong price, and this even if the confirmation order has been issued.
3.3.2 FORMS OF PAYMENT AND SECURITY
We offer you 3 forms of payment:
-By online banking card: transaction secured by Virtual POS of Banco de Sabadell
-By bank transfer: the Order will be sent once your deposit is deposited in the AREACAMPER account.
-By PayPal: More details at www.paypal.com
To fight against fraud in Internet payments and to contribute to consumer protection, AREACAMPER has several processes.
The screens where you enter the data of your credit card, come directly from accredited banks that will receive this data. These information gateways are completely secure and are subject to all protection regulations. The SSL encryption system that we use confers total security to the transmission of data through the network. Your data enjoy total confidentiality and protection. This information will not be retained or archived by AREACAMPER.
3.4 DELIVERY OF PRODUCTS
3.4.1 DELIVERY TIMES
Delivery times vary depending on the type of carrier and the selected place of delivery.
For all shipments in the calculation of the delivery period, we count as days, the business days from Monday to Friday from the moment the payment of the order has been received. Weekends and holidays are excluded outside the calculation.
For Spain and Portugal (Peninsula Only), the delivery time is 2 days.
For the Balearic Islands, the delivery time is 3 to 4 days.
For the Canary Islands, Ceuta and Melilla the delivery time is 6 to 10 days.
For shipments to Europe, the delivery time is 2 to 7 days.
For international shipments outside the European Union, the delivery time is 7 to 10 days. International shipments are subject to different factors such as the country of destination, transport agency responsible for the shipment and volume and / or weight of the package. In any case, the arrival time at the customs of the country of destination will usually not exceed 7 days.
Please note the additional delays on these terms to complete customs formalities. These procedures are the responsibility of the client.
Please contact our customer service through info@areacamper.es to know more exactly what your shipping costs and delivery time for international shipments may be.
As a general rule, we do not carry out international shipments of heavy and / or bulky and / or fragile items (glass, bumpers, body panels, etc ...). If you want to know the viability of shipping certain heavy and / or bulky and / or fragile products, first contact our sales team through info@areacamper.es.
Products whose deliveries require different deadlines will reflect this particularity in their description. "
In the case of anomalies derived from the courier and transport services and for complications at the time of supplying the Products, AREACAMPER cannot be held responsible for the consequences due to a delay in delivery.
For products that are not in stock or quantities greater than those we have for immediate delivery, do not hesitate to contact us since the material may be about to be received and we will offer you the best alternative based on your need.
If the product is not in stock and must be requested from Areacamper's suppliers, the delivery time of the order will start counting from the arrival of the product at our warehouse. At any time, through your customer account you can track the order. If the client wishes, Areacamper can send the different products separately, bearing in mind that the costs of each shipment will be borne by the buyer.
3.4.2 PLACE OF DELIVERY
Unless otherwise established in the corresponding Accepted Order, the Products together with the purchase delivery note will be delivered to the Customer at the address stated in the Order. The Products ordered will be delivered to the address indicated during the purchase (the Customer must ensure the accuracy of the address given) or to the collection point indicated.
The products offered on the website will only be sent to Germany, Andorra, Argentina, Austria, Belgium, Bolivia, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Denmark, Ecuador, USA, El Salvador, Slovakia , Slovenia, Spain, Estonia, Finland, France, Greece, Guatemala, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Nicaragua, Norway, Netherlands, Panama, Paraguay, Peru, Poland, Portugal, United Kingdom , Czech Republic, Dominican Republic, Romania, Sweden, Switzerland, Uruguay, Venezuela.
No shipments will be made outside the mentioned delivery area.
3.4.3 TRANSPORTATION
Transportation will be hired by AREACAMPER. The shipment will be in charge of a freight transport agency with delivery to the customer's home.
The costs of the corresponding transport services will be invoiced, together with the corresponding Accepted Order and according to the billing criteria of AREACAMPER for such cases, the shipping costs appear in the following section.
Certain categories of products, due to their weight and / or dimensions, cannot be delivered through certain means of transport. For this reason, AREACAMPER reserves the right to propose only the carriers available during your purchase process.
3.4.4 SHIPPING COSTS
Except for shipments within the peninsula, the shipping costs on our website for the rest of the areas are calculated based on
• the weight or the volumetric weight of the shipment - the greater of the two -
• and the Province or State of the country of delivery.
Some articles, due to their weight and / or volume characteristics, may have associated additional handling and packaging costs.
We consider a heavy shipment the one whose weight is greater than 10 KG and bulky whose volumetric weight calculated according to the weight / volume criterion (167 kilograms / cubic meter) using the following formula Length x width x height (expressed in centimeters) /6,000, is greater than 10.
You can carry out a simulation of the shipping costs of a product through our website, without the need to register or if you wish you can also make a query to our sales team through info@areacamper.es
SPAIN MAINLAND:
Shipping costs will be € 6.90 including VAT for non-heavy AND/OR non-bulky shipments.
For orders over € 100 with delivery only to the peninsula (Spain and Portugal), shipping costs will be free for non-heavy AND/OR non-bulky shipments. Otherwise due to their weight and / or volume characteristics, there may be associated additional handling and packaging costs.
You can carry out a simulation of the shipping costs of a product through our website, without the need to register or if you wish, you can also make a query to our sales team through info@areacamper.es.
BALEARIC ISLANDS:
The shipping costs on our website for are calculated based on the weight or volumetric weight of the shipment - the greater of the two.
You can carry out a simulation of the shipping costs of a product through our website, without the need to register or if you wish, you can also make a query to our sales team through info@areacamper.es.
CANARY ISLANDS:
The shipping costs on our website for are calculated based on the weight or volumetric weight of the shipment - the greater of the two.
You can carry out a simulation of the shipping costs of a product through our website, without the need to register or if you wish, you can also make a query to our sales team through info@areacamper.es.
Shipping costs include the export DUA. It is important to keep in mind that it will be the client who must be responsible for the import DUA with local taxes (IGIC), import customs clearance fees and corresponding tariffs. These may vary depending on the invoice amount. The transport agency will take care of the customs procedure and will contact the client informing them of the total amount to pay before delivery.
Since last 06/29/2017, any user who makes a purchase online with delivery in the Canary Islands whose value is less than 150 euros will not have to pay the IGIC or import customs clearance fees, however they will have to pay the AIEM when applicable.
CEUTA AND MELILLA:
The shipping costs on our website for are calculated based on the weight or volumetric weight of the shipment - the greater of the two.
You can carry out a simulation of the shipping costs of a product through our website, without the need to register or if you wish, you can also make a query to our sales team through info@areacamper.es.
Shipping costs include the export DUA. The shipping company will take care of the customs procedure, however, the client must take care of both the import DUA and the local taxes.
INTERNATIONAL:
The shipping costs on our website for are calculated based on the weight or volumetric weight of the shipment - the greater of the two.
You can carry out a simulation of the shipping costs through our website, without the need to register or if you wish you can also make the inquiry to our commercial team through info@areacamper.es
Shipping costs do not include import taxes, duties or handling charges. These are paid for locally and are the responsibility of the customer.
For both national and international shipments, on some occasions, the shipping cost calculator may not have made an adjusted calculation of them. In this case, you will be contacted prior to the preparation of your order to receive approval from you for the adjustment of shipping costs. Otherwise, the entire amount paid in that transaction will be reimbursed in the same mode of payment that made it.
3.5 ACCEPTANCE OF PRODUCTS
The Customer agrees to accept the Products on the date of effective delivery of the same, remaining in any case obligated to pay the corresponding price if it has not been made effective yet.
The unjustified refusal to accept the Products, according to the modality of agreed delivery, will empower AREACAMPER to consign them in favor of the Client, without prejudice to the credit rights that AREACAMPER has before it for the payment of the corresponding Price.
3.6 AVAILABILITY
We inform you that the availability of the Products offered is subject to the volume of stock available in the facilities of AREACAMPER and its suppliers.
In case the requested Product is not available, or in case of non-acceptance by the Customer of the delivery date, AREACAMPER will propose a replacement product to the Customer, which will have the right to accept or reject it. In that case:
1. If the difference in price is in favor of the Client, AREACAMPER will assume the cost of the difference.
2. If the price difference is in favor of AREACAMPER, the price difference will be returned to the Client.
If the Customer refuses the replacement product, can not hold AREACAMPER responsible for lack of availability of the product ordered in the supplier or manufacturer's stock, and the payments made will be reimbursed.
In case of lack of availability of all or part of the Order, and / or of the denial of the delivery date of replacement products by the Customer, the refund will be made by bank deposit, in any case, within a period of thirty (30) days maximum from the Customer's payment.
AREACAMPER reserves the right to withdraw at any time any Product offered on its Website without prior notice. In such cases, the exercise of the power to withdraw the Products will not entitle the Customer to any claim of damages. The eventual withdrawal of Products will not affect the delivery of those that are the subject of an Accepted Order pending delivery.
3.7.1 WARRANTY
Our goal is always to offer products for your total satisfaction. Arecamper offers a 2 year warranty on all parts sold from the date of purchase. In case of defect in the ordered goods, we guarantee the guarantee according to the legal framework. The status of the goods upon delivery by the carrier or parcel service is relevant to the determination of a defect. If the defect occurs in the first 6 months after delivery, it is also presumed by law that it was present in the delivery until proven otherwise (burden of proof).
After six months he would have to prove successfully that the merchandise was defective and was damaged at the time of delivery and not later.
Please take into account the requirements for reporting any visible damage to the packaging and the product.
The products will not have defects if
-They are in accordance with our description, the manufacturer has mentioned other products with that name and series of quality products and meets the appearance and
-It is apt to be used, usually for the purposes for goods of the same type and
-The statements comply with the announcement of the advertising on our part or by the manufacturer.
-Errors in assembly or instructions are also considered as defects.
-Defects are not properties that are recognized in the order.
Defects that occur six months after delivery, are presumed to have been present in the delivery, unless proven otherwise.
Rights in the guarantee
If there is a defect, you can choose to repair or replace the merchandise (Art. 5 § 1 LAW 23/2003). We can refuse to repair or solve if the costs are excessive. In the same way, you can not demand a new delivery, if the defect can be corrected with a minor repair, the value of the product or the product does not interfere in the contrary.
If there is a defect, the return costs for repair and delivery of the repaired goods will also be borne by you.
If the repair is not possible or was not carried out on time, you can keep the goods and request a reduction in the purchase price or demand the termination of the contract. If the defects are minor, you have no right to terminate the contract.
After the termination of the contract, the purchase price will be refunded
Deadlines
You are obliged to inform us about the defect within two months by email, fax or through the contact form (Art. 9 § 4 LAW 23/2003).
You can request the return of the guarantee within 2 years after purchase.
The warranty period does not start again if a repair of the goods is carried out.
If the purchase has been of used merchandise, the defect must be notified one year after the purchase.
3.7.2 WARRANTY EXCLUSION, LIABILITY
We are not responsible for the breach of the contract, if it is for reasons of force majeure, for unforeseen obstacles that preclude compliance by reasonable means.
Consumables are excluded from the warranty (battery, light bulbs, fuses, filters ...)
Our products can only be installed by properly trained personnel for vehicles or specific systems to comply with the installation instructions. We can not be held responsible for the consequences of a defective installation or improper installation of the essential parts.
The Client is solely responsible for the use and / or installation of the Products as well as their correct storage and / or treatment until such installation, forcing, therefore, to defend, indemnify and hold harmless AREACAMPER, its employees, its agents or subcontractors, its executives, of any costs, fees, damages, claims, expenses or procedures, including, but not limited to, claims for Products that are proven to be defective.
3.8 RIGHT OF WITHDRAWAL FOR CONSUMERS AND USERS
You have the right to withdraw from this contract within 14 calendar days without justification. The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the last of those goods.
To exercise the right of withdrawal, you must notify us at:
AREACAMPER
C/ Pino Carrasco nº14 local 4
30700 Torre Pacheco, Spain
Telephone: (+34) 968 952 355
Email: info@areacamper.es
Your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post or email). You can use the model withdrawal form below, although its use is not mandatory.
To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires.
3.8.1 CONSEQUENCES OF WITHDRAWAL
In the event of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.
We will proceed to make said reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund. We may withhold reimbursement until we have received the goods, or until you have submitted proof of their return, depending on which condition is met first. You must return or deliver the goods directly to us or to ...
AREACAMPER
C / Pino Carrasco nº14 local 4
30700 Torre Pacheco, Spain
Telephone: (+34) 968 952 355
Email: info@areacamper.es
without any undue delay and, in any case, no later than 14 calendar days from the date you notify us of your decision to withdraw from the contract. The term will be considered fulfilled if you return the goods before said term has expired.
You will have to bear the direct cost of returning the goods.
You will only be responsible for the decrease in the value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods.
3.8.2 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
The right of withdrawal will not be applicable to contracts that refer to:
- The supply of goods made according to the specifications of the consumer and user or clearly personalized.
- The supply of goods that may deteriorate or expire quickly.
- The supply of sealed goods that are not fit to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
- The supply of goods that, after delivery and taking into account their nature, have been inextricably mixed with other goods.
WITHDRAWAL FORM MODEL (you only have to fill in and send this form if you want to withdraw from the contract)
- For the attention of:
AREACAMPER
c / pino Carrasco nº14 local 4
30700 Torre Pacheco, Spain
Telephone: (+34) 968 952 355
Email: info@areacamper.es
- I hereby inform you / we communicate (*) that I withdraw from my / we desist from our (*) sales contract of the following property:
- Ordered on / received on (*)
- Name of the consumer and user or of the consumers and users
- Address of the consumer and user or of consumers and users
- Signature of the consumer and user or of consumers and users (only if this form is presented on paper)
- Date
(*) Delete as appropriate.
3.9 CLAIMS
AREACAMPER will put claim sheets at your disposal. In case you need to use them, you can send a request to the following email address info@areacamper.es. You can also go to this email to make claims or directly to the Customer Service.
FOURTH - MISCELANEOUS
4.1 LANGUAGE IN WHICH THE CONTRACT IS FORMALIZED
The language to be used will be Spanish.
4.2 INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
The Client in no case and under no circumstances will publish or use any trademark, trade name or logo of AREACAMPER without prior written authorization from it.
The violation of any of the intellectual or industrial property rights is a crime.
4.3 FORCE MAJEURE
Neither Party shall be liable for damages suffered by the other Party resulting from the breach by the first Party of the obligations that fall under this GCS when said breach is due to events unavoidable by the first Party. (overwhelming force).
However, none of the Parties will be released for this reason from the payment obligations derived from the correct fulfillment of these GCS.
In the event that, due to force majeure, any of the Parties is unable to comply with its obligations under these GCS, the affected Party shall inform the other Party of the circumstances and the expected delay or other adverse effects for its execution. as soon as possible.
4.4 PRESUMPTION OF WAIVER OF THE RIGHT
The fact that, at any time, any of the Parties does not require compliance with any of the terms contained in these General Sales Conditions will not be considered as a waiver of any right contained in them and will not prevent said Party from demanding the strict compliance with the term in question, or any other term contained in the General Conditions of Sale at any other time.
4.5 SUBSTITUTE NATURE OF THE GENERAL CONDITIONS OF SALE WICH RESPECT TO PREVIOUS AGREEMENTS
These GCSs replace any other oral or written agreements between the Parties with respect to the subject matter of the same.
4.6 EFFECTS OF ILLEGAL, IMPOSSIBLE, INVALID, OR UNENFORCEABLE STIPULATIONS
Any stipulation contained in these GCS that is contrary to the Law or that can not be demanded for any reason, will be considered suppressed, without the rest of the stipulations having to lose their effects. In this case, the invalid agreement will be rectified by a modified text that must maintain its spirit and economic significance.
4.7 COMMUNICATIONS BETWEEN THE PARTIES
Any notification or communication that should be made between the Parties in accordance with these General Conditions of Sale must be made or confirmed by email, without prejudice to the faculty of the Parties to opt for sending by fax.
4.8 APPLICABLE LAW AND JURISDICTION
These GCS will be governed and interpreted in accordance with Spanish law. For cases in which the regulations provide for the possibility for the parties to submit to a jurisdiction, both parties, expressly waiving any other that may correspond, are subject to the Courts and Tribunals of the city of Murcia (Spain).
FIFTH - ACCEPTANCE OF THESE CONDITIONS OF SALE
These GCSs regulate the contractual relations between AREACAMPER and its Client, accepting both parties without reservation. These general conditions of sale will prevail over all the conditions that appear in any other document, except prior derogation, expressly and in writing by a person with sufficient effective powers by AREACAMPER